How soon can you come out for an emergency water damage or flood situation?
When you are dealing with water damage, immediate action is crucial. We will try to be on site within one or two hours, to minimize secondary flood damage.
Can I repair the water damage myself?
Only if you have the required skills, training and equipment in-house while taking the proper steps and precautions. DIY mostly compounds the problem because it’s difficult to accurately diagnose the scope of the water damage. The use of non-commercial equipment (like a rented supermarket vacuum) will not properly extract all the water from the carpet and pad.
Will insurance cover the water damage to my property?
It depends on the source of the damage. Most insurance policies have a ‘gradual damage’ exclusion and are designed to cover sudden and accidental events that you couldn’t prevent. For example a pipe that suddenly bursts would be covered by insurance but one that slowly leaks would not. Other commonly covered water damage insurance claims we see are might be a toilet or washing machine line that breaks, or a water heater bursts and floods the home.
We are experienced such insurance claims and are here to help you.
After a flood, what should I do first?
For your safety, turn off the electricity and unplug/remove any electrical devices. Do not walk on wet carpet any more than necessary. You can remove small items from wet areas to prevent rust and stains and lift draperies to eliminate staining.